Prequently asked questions

WHY I SHOULD HIRE YOU?

We are a leading Shopify Experts company with in-house team members, talented, innovative and passion driven to see our client succeed. We consider quality over quantity so we can have a long term business. Our clients have been trusting us for more than a 7+ years, because we first create a mission and make that mission become our business.

We want you to know that we offer a winning combination of Certified Shopify Expertise, Proven Excellence, Customized Solutions, User-Centric Design, Ongoing Support, SEO Optimization, Mobile Optimization, Transparent Pricing, Rapid Turnaround, and Data Security to ensure your Shopify store's success.

WHAT SETS YOUR SHOPIFY WEB DESIGN AGENCY APART FROM OTHERS?

Our agency is committed to delivering high-quality, custom solutions tailored to your business needs. We have a proven track record, a dedicated team, and a passion for helping businesses succeed online.

With over 7+ years of dedicated experience as Shopify experts, our team has refined their skills in creating effective and visually appealing online stores. This extensive experience has given us deep insights into the platform's capabilities and best practices.

If you have any more questions or would like to discuss your Shopify project in detail, please don't hesitate to get in touch with us. We're here to assist you every step of the way!

WHAT SERVICES DOES YOUR AGENCY OFFER FOR SHOPIFY?

Our agency provides a comprehensive suite of services to meet all your Shopify needs, ensuring a tailored approach to create, enhance, or maintain your online store.
We offer:
  • 🔸Store Build or Redesign
  • 🔸Store Migration
  • 🔸Store Setup and Design Guidance
  • 🔸Product and Collection Setup
  • 🔸Theme Customization
  • 🔸Custom Visual Elements
  • 🔸Store Settings Configuration
  • 🔸App Installation
  • 🔸Custom Theme Development
  • 🔸Custom Domain Setup
  • 🔸Custom Commerce Experience
  • 🔸Troubleshooting

Whether you're starting from scratch or looking to revamp your existing Shopify store, we provide comprehensive support.
We can assist with product and collection organization, tailor your store's appearance to match your brand, configure settings for smooth operation, integrate third-party apps for enhanced functionality, and even create entirely custom themes for a unique look. If you're migrating from another platform, we ensure a seamless transition without data loss.
Our services also extend to configuring custom domains, developing unique commerce features, and providing ongoing troubleshooting support.

Whatever your Shopify needs, we're here to help you succeed in the ever-evolving e-commerce landscape.

CAN YOU MIGRATE MY EXISTING E-COMMERCE SITE TO SHOPIFY?

Certainly! We have experience in migrating websites from various platforms to Shopify, ensuring a seamless transition without data loss.

WHAT DO I DO IF I DON'T LIKE THE WORK?

Simple, please email us your comments and we will rework for free unless you have a smile on your face. We're dedicated to your 100% satisfaction. But make sure to submit your requirements clearly before we begin.

HOW I CAN BE UPDATED WITH THE PROJECT?

A dedicated team will be assigned to your project and they will keep in constant touch with you over email and chat. Moreover they will be sending you updates on the task completed so you can monitor and check the progress at all times.

DO YOU DELIVER THE ORDER ON TIME?

We work immensely around the clock to meet all project deadlines. Once all requested information has been received, we start the process immediately. It is recommended that you provide all the necessary information on time so has to avoid project delay. However, if there is a technical error on our part we will notify you in order to request approval to extend your project deadline.

HOW DO I PAY?

We will send you an invoice along with a payment request so you can make the payment. SSL Encrypted 100% secure payment with Payoneer/Wise. You can use creadit/debit cards to pay. We also accept ACH bank transfer, Escrow and Wire transfer.

DO YOU ACCEPT PARTIAL PAYMENT?

At our agency, we uphold a strict policy of requiring full payment in advance for our services. This approach is rooted in our commitment to providing our clients with the highest level of service and ensuring a smooth and efficient process.
By requesting full payment upfront, we can allocate the necessary resources, time, and expertise to your project without interruption, allowing us to deliver exceptional results in a timely manner. It also simplifies the payment process for both parties, eliminating the need for ongoing financial transactions and administrative overhead.
We value the trust you place in our agency, and this payment policy enables us to maintain the focus on delivering the quality and excellence that you expect from us. If you have any questions or require further clarification regarding our payment policy, please do not hesitate to contact our team. We are here to assist you throughout your engagement with us and look forward to serving your needs effectively.

HOW DO I ENSURE SECURITY OF MY DATA?

Meghbalika Tech is committed to safeguarding the security and integrity of your valuable data. We have implemented a robust security policy designed to mitigate the risk of data theft or loss, ensuring that your information remains confidential and protected. Furthermore, we are pleased to offer the option of entering into a formal confidentiality agreement to provide you with an additional layer of assurance. Rest assured, at Meghbalika Tech, we hold your privacy and data security in the highest regard, and we do not engage in any practices that involve sharing or selling your data to third parties. Your trust in our commitment to data protection is paramount to us.

CAN I BE REFUNDED?

If you do not receive your order as described or asper your requirements, please contact us. We are always happy to help. If you have any issue with your order, depending on the nature of these issues, we will fully or partially refund on your method of payment. ****PLEASE NOTE: AFTER 7 DAYS FROM COMPLETED PROJECT DELIVERED, UNFORTUNATELY, WE CANNOT OFFER ANY REFUND. ****

WHAT IS THE ESTIMATED COST OF SHOPIFY WEB DESIGN SERVICES FROM YOUR AGENCY?

The cost varies based on the complexity of your project and your specific requirements. We offer tailored quotes after discussing your project in detail.

HOW LONG DOES IT TAKE TO COMPLETE A SHOPIFY WEB DESIGN PROJECT?

Project timelines vary, but we work efficiently to meet deadlines. The timeline depends on factors like project complexity and your responsiveness in the process. You will find the delivery time mentioned with our services.

DO YOU OFFER SHOPIFY APP INTEGRATION SERVICES?

Absolutely! We can integrate third-party apps and extensions seamlessly into your Shopify store to enhance its functionality and meet your specific business needs.

DO YOU PROVIDE ONGOING MAINTENANCE AND SUPPORT FOR SHOPIFY STORES?

Yes, we offer ongoing maintenance and support plans to ensure your Shopify store runs smoothly, stays up to date, and remains secure.

DO YOU PROVIDE TRAINING ON HOW TO MANAGE AND UPDATE SHOPIFY STORE?

Yes, we offer training to help you manage and update your Shopify store independently. We want to empower you to take control of your online business. Training will be free with our premium/custom store design packages. Or you can buy this service separately.

WHAT IF I HAVE MORE QUESTIONS?

Hit the Message us button in the bottom of the screen, or email us through our contact page and we'll be happy to answer!

Still have questions? GET IN TOUCH NOW.